In a May 21, 2012 Toronto Star article, Kay Manuel of the Caregivers Action Centre reported on the growing number of calls from nannies complaining wait times for the open permit have been creeping up — after a drop at the start of 2012 when Ottawa issued 10,000 permits to desperate caregivers.
The article tells of the experience of Catalina Ferano, who is still waiting for her open permit nine months after submitting her application.